Economy Delivery (4-7 working days. 10-14 for personalised) £2.50
Standard Delivery (2-4 working days. 5-10 for personalised): £3.95
DPD Express (1-2 working days. Excludes personalised): £5.95
DPD Next Working Day Delivery* (Excludes personalised): £6.95
* Orders placed before 1pm Mon-Fri. Excludes bank holidays and weekends. Delivery and working days are Mon-Fri, excluding bank holidays. Next day delivery unavailable for Scottish Highlands & Islands, Isle of Man, Channel Islands & Isle of Scilly. Orders placed after 1pm Thursday and before 1pm Friday for next working day will be delivered the following Monday. Orders placed after 1pm on Friday and over the weekend will be dispatched the following working day.
Personalised items are excluded from next working day & express delivery. If you choose this option the difference in cost to our standard delivery will be refunded will be refunded within 14 days of your dispatched order. If you place an order with personalised and non-personalised items all items will be sent together. If you require items for next working day please order these separately to personalised items
FREE economy delivery over £50
Our dispatch days are Mon-Fri excluding bank holidays. Once your order has been dispatched you will receive an email confirmation. Dreambuy products are shipped separately and may arrive before or after the remainder of your order.
If you have requested for your parcel to be left without a signature Designer Baby will not be liable should your parcel go missing or becomes damaged.
A tracking link will be provided with confirmation of the date of delivery. If you are unavailable to take the parcel on this date please change the delivery date via the tracking. We ship via Hermes & DPD depending on the option selected on checkout
DPD will not always make a second attempt at delivery and will leave your parcel at the nearest DPD pick up shop if they are unable to deliver to the shipping address.
If you have not received your order within 5 working days from your order date please contact our team email@example.com
All claims for undelivered or missing parcels must be made within 10 days from the date of confirmed delivery in order for us to raise a claim with the courier.
DPD Tracked (3-5 working days. 6-12 for personalised) - £8.95
Economy (6-9 working days. 12-16 for personalised) - £3.95
FREE Economy Shipping on orders over £100
Standard delivery (4-10 working days) - £14.99
FREE on orders over £200
You may be required to pay import tax, duty and/or customs fees upon delivery. This is not included within our prices and the customer (you) is responsible for paying this and meeting any other import requirements. If the customs agency returns the parcel due to non-payment, the original shipping fee will not be refunded and a return fee of £4.95 will also be deducted from the refund once the parcel has returned to our unit. If the customs agency destroys the parcel due to non-payment, no refund will be issued.